About us
Blue Puffin started in 2021 with a love of travel, good food and beautifully made spaces, and one property in Portsmouth. Kate designed it, Andrew built the systems to run it, and guests kept coming back. Owners noticed, and asked us to do the same for them.
Five years on we manage 36 properties across Hampshire, the Cotswolds, Surrey and Greater Manchester, with a full-time operations team, our own automation across pricing, payments and guest care, and a sister interiors company that designs the spaces guests photograph.
In 2024 Business Awards UK named us Property Innovation Award and Property Leadership Award winners, and LUXlife named us Best Luxury Serviced Accommodation Provider in Southern England. Booking.com guests have given us Traveller Review Awards in 2023 and 2025. We are members of PASC UK and the Property Redress Scheme.
What has not changed is the promise: every property is run as if it were ours, every guest is looked after as if they were staying with us, and every owner gets the truth about their numbers.
Recognised by the industry and by guests
Property Innovation Award 2024 
Property Leadership Award 2024 
Best Luxury Serviced Accommodation Provider, Southern England 2024 
Traveller Review Awards 2025 
Traveller Review Awards 2023 
Member, Professional Association of Self-Caterers UK 
Property Redress Scheme member The team
You will always know who is looking after your property. Kate leads every owner relationship personally.
Director & Founder
Founded Blue Puffin to turn beautiful properties into unforgettable stays and better returns for owners. Interiors, guests and owner relationships are her world.
Managing Director & Co-Founder
Numbers, systems and strategy. Andrew built the pricing, reconciliation and reporting engine that runs underneath every property.
Guest Communications Manager
The voice guests hear first and last. Lee runs communication, reviews and the social side of every stay.
Property Administrator
Daily operations, cleans, inspections and the detail that keeps thirty-six calendars running smoothly.
Performance, not promises
These are real properties we manage, compared with the short-let market around them over the last ninety days. Higher occupancy at higher rates is the whole game, and it comes from daily pricing, two guest markets and listings that convert.
Source: PriceLabs market data, one property per region, 90 days to 12 September 2026. Individual results vary by property and season.
+15pts
average occupancy lead over market
365
daily price reviews a year, per property
4+
booking channels plus direct
Free appraisal
We will look at comparable listings in your postcode and send a written appraisal within two working days. If a long let would serve you better, we will say so.
Prefer to talk? 01242 420 010 · info@bluepuffin.co.uk
